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24000038094
Adding a Root Cause Analysis, Impact Analysis, and Symptoms Report
Note: We've updated our pricing and packaging. This feature is available on Estate & Forest plans fo
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24000038095
Linking problems to an existing or new change
In most help desks, problems that are getting reported for the first time have possible workarounds
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24000038097
Adding permanent solutions or workarounds to a problem
Sometimes, your agents tend to create new problems for issues that have already been reported or hav
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24000038098
Setting up Custom Statuses for Problems
Often, you might want to bring in your specific help desk workflows into your problem statuses. For
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24000038100
Get started with a modern, accessible and a scalable experience for Problems
Following the recent redesign of our tickets with a modern view, we are now introducing an enhanced