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Empower IT staff and unlock productivity with Freddy Copilot
Note: Freddy Copilot is currently in Beta on the Pro and Enterprise plans. Starting February 5, 2024
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Automatic reply suggestions for tickets
Note: This beta is currently available only on the Enterprise plan and is supported only in English.
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Automatic generation of ticket summary
Note: This beta is currently available only on the Enterprise plan and is supported only in English.
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Create help articles for self-service using Freddy-AI
Creating relevant and pointed help articles is critical in promoting and improving self-service. But
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Perform quick service desk actions conversationally with Freddy
Service desk agents are swamped with rote, repetitive admin tasks as a part of their day-to-day work
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Automatically Categorize Tickets with Field Suggester
One of the most challenging and time-consuming tasks in managing a service desk is assigning the rig
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Understanding Freddy Copilot Pricing
What is Freddy Copilot
Freddy Copilot provides AI-assistance to increase agent productivity, autom
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Freddy Copilot FAQ's
Freddy Copilot
What is the price of the Freddy Copilot add-on during beta?
During t
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Resolution note generator
Agents often look for references and best practices to resolve tickets. Resolution Notes are interna
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Purchasing and managing Freddy Copilot add-on licenses
What is Freddy Copilot
Freddy Copilot provides AI-assistance to increase agent productivity, autom